FAQ

Find an answer to your question!

1. Make sure you have a Bitcoin wallet ready to go, we recommend GetCoins Wallet for iPhones and Android phones.
     You can find the apps on the App Store/Play Store.
2. Press the “Buy Bitcoins” button.
3. Select the amount you would like to purchase from the three options listed.
4. Type in your phone number on the PIN pad below the screen and press enter.
5. You will receive a PIN by text message, type it in on the PIN pad and press enter.
6. Select one of the following, Scan your wallet QR code or, Manually type in an address.
7. Insert cash, the machine will take any bill $1-$100. Make sure your bills are free of tears and folds.
8. Once finished press the “Finish” button.
9. A receipt for your records is printed and the Bitcoins are sent to your wallet immediately.

Make sure your screen brightness is turned up all the way.
To protect you from sending money to the wrong place, the machine makes sure you didn’t have a typo in the address. Double check for any errors and once the address is correct the machine will proceed to the next step.
We’re happy to help, please contact us and we will upgrade you to a VIP customer after verifying you.
You are allowed to use a VoIP number if you choose, however the machine will ask for your ID. If you use your regular phone number, ID is not required.
No problem, please contact us!

Bitexpress

2310 N Broad St
Philadelphia, PA 19132
United States
(484) 800-1675

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[email protected]

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